Cancellation policy

Purchase Options Cancellation Policy

We strive to offer flexibility and clarity with all purchase options. Please review our cancellation policy below:

  1. Standard Cancellation

    • Customers may cancel any purchase option within 24 hours of purchase for a full refund, provided the option has not been exercised or scheduled for execution.

  2. After 24 Hours

    • Cancellations made after 24 hours are non-refundable. However, we may offer a credit or rescheduling option on a case-by-case basis.

  3. Non-Refundable Items

    • Some purchase options may be labeled “non-refundable” at the time of sale. These are final and not eligible for cancellation.

  4. How to Cancel

    • To cancel a purchase option, please contact us at alleternitydesigns@gmail.com with your purchase details. We will confirm your cancellation in writing.