Cancellation policy
Purchase Options Cancellation Policy
We strive to offer flexibility and clarity with all purchase options. Please review our cancellation policy below:
-
Standard Cancellation
-
Customers may cancel any purchase option within 24 hours of purchase for a full refund, provided the option has not been exercised or scheduled for execution.
-
-
After 24 Hours
-
Cancellations made after 24 hours are non-refundable. However, we may offer a credit or rescheduling option on a case-by-case basis.
-
-
Non-Refundable Items
-
Some purchase options may be labeled “non-refundable” at the time of sale. These are final and not eligible for cancellation.
-
-
How to Cancel
-
To cancel a purchase option, please contact us at alleternitydesigns@gmail.com with your purchase details. We will confirm your cancellation in writing.
-